CONTACT INFORMATION
Contact Information
Welcome to goddles.shop.
We are committed to providing customers with accessible and responsive customer support.
If you have a question about a product, order, payment, delivery, return, refund or any other aspect of our online store, please contact us using the information below.
Customer Service Email
This is the primary customer service email address for goddles.shop.
We recommend including your order number when contacting us regarding an existing purchase.
Business Address
goddles.shop
84 BD MASSENA
75013 PARIS
FRANCE
Customer Service Assistance
Our customer support team can assist with questions relating to:
- Product information
- Order status
- Order confirmation
- Payment questions
- Shipping
- Delivery
- Tracking
- Returns
- Refunds
- Order cancellations
- Website issues
- General customer service matters
Order-Related Questions
If you are contacting us about an existing order, please provide the relevant order number.
You may also provide:
- Name used when placing the order
- Email address used at checkout
- Date of purchase
- Product name
- Description of the issue
- Photographs where relevant
Providing accurate information helps us identify your order and respond efficiently.
Returns and Refunds
For returns and refunds, customers should first review our Return & Refund Policy.
Requests can be submitted to:
Please include your order number and a clear explanation of your request.
Shipping Support
For delivery questions, please contact:
Our standard shipping is currently free of charge, with an estimated delivery timeframe of 15–20 days.
Actual delivery times may vary because of carrier operations, customs processing, public holidays and other circumstances outside our reasonable control.
Privacy Requests
For questions concerning personal data, privacy or data protection rights, please contact:
We may request reasonable information to verify your identity before handling certain privacy requests, where permitted or required by applicable law.
Formal Correspondence
Formal correspondence relating to goddles.shop may be addressed to:
goddles.shop
84 BD MASSENA
75013 PARIS
FRANCE
Email: help@goddles.shop
Customer Support
We aim to respond to customer inquiries as promptly as reasonably possible.
Response times may vary depending on inquiry volume, weekends, public holidays and the complexity of the request.
For order-related matters, we recommend contacting us as soon as possible.
Important Payment Information
For your security, please do not send complete payment card numbers, security codes, passwords or other unnecessary sensitive financial information by email.
Website
goddles.shop
We recommend using the contact information published on this page when communicating with our store.
Last Updated: August 20, 2026
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