PRIVACY POLICY

Privacy Policy

At goddles.shop, we respect your privacy and are committed to protecting personal information provided to us through our website.

This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit or make a purchase through goddles.shop.

Where applicable, this Privacy Policy is intended to comply with the requirements of the European Union General Data Protection Regulation (GDPR), French data protection requirements and other applicable privacy legislation.

1. Personal Information We Collect

When you browse our website, create an account where available, place an order, contact customer service or otherwise interact with our store, we may collect certain information.

Depending on your interaction with the website, this may include:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information
• Products purchased
• Payment-related information
• Customer service correspondence
• Information voluntarily provided through forms
• IP address
• Browser information
• Device information
• Website usage information
• Cookie and similar technology information

We seek to collect information that is reasonably necessary for operating our store, fulfilling orders, providing customer service and meeting legal obligations.

2. Information Collected During Checkout

When you place an order, we require certain information to process and fulfill the transaction.

This may include your name, email address, shipping address, billing address, telephone number and information about the products you purchased.

This information may be used to:

• Process your order
• Confirm your order
• Arrange delivery
• Provide order updates
• Respond to customer inquiries
• Process returns
• Process refunds
• Prevent fraud
• Comply with legal obligations
• Maintain appropriate transaction records

3. Payment Information

Payment transactions may be processed through third-party payment service providers integrated with our Shopify store.

Depending on the payment method selected, your payment information may be collected and processed directly by the relevant payment provider.

We do not intentionally request customers to send complete payment card details by email.

Customers should never send complete card numbers, security codes or passwords through ordinary customer service correspondence.

4. Shopify

Our online store is operated using Shopify's ecommerce platform.

Shopify provides technology and services that support functions including ecommerce operations, checkout, payment integration, order management and website functionality.

Personal information may therefore be processed through Shopify or service providers supporting Shopify-powered ecommerce functionality.

Shopify maintains its own privacy practices and policies concerning information processed through its services. Customers may review Shopify's current privacy documentation for additional information.

5. How We Use Personal Information

We may use personal information for the following purposes:

• Processing purchases
• Fulfilling orders
• Arranging delivery
• Providing customer service
• Managing returns and refunds
• Sending transactional communications
• Responding to customer requests
• Detecting and preventing fraudulent transactions
• Protecting website security
• Improving our website
• Analyzing website performance
• Managing customer relationships
• Complying with legal obligations
• Establishing, exercising or defending legal claims
• Sending marketing communications where legally permitted

We do not intentionally use personal information for purposes incompatible with the purpose for which it was collected unless permitted or required by law.

6. Legal Bases for Processing

Where GDPR applies, personal information may be processed on the following legal bases:

Contractual necessity: Processing may be necessary to fulfill an order or provide services requested by the customer.

Legal obligation: Processing may be necessary to comply with tax, accounting, consumer protection, regulatory or other legal requirements.

Legitimate interests: Processing may be necessary for purposes such as fraud prevention, website security, business administration and improving our services, provided that our interests do not override applicable rights and freedoms.

Consent: Certain processing activities may be based on consent where legally required.

Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing performed before withdrawal.

7. Sharing Personal Information

We may share personal information with third parties where reasonably necessary to operate our store or provide requested services.

These parties may include:

• Shopify
• Payment processors
• Shipping and delivery companies
• Technology providers
• Website service providers
• Fraud prevention services
• Customer support providers
• Professional advisers
• Government authorities where legally required

Third-party service providers are expected to process information only as necessary to provide their services or as otherwise permitted by applicable law.

8. International Data Transfers

Some service providers may process personal information outside France or the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

These safeguards may include contractual protections or other legally recognized mechanisms.

9. Cookies

goddles.shop may use cookies and similar technologies.

Cookies may help us:

• Keep the shopping cart functioning
• Remember user preferences
• Improve website functionality
• Understand website traffic
• Measure website performance
• Improve customer experience
• Support permitted marketing activities

Where applicable law requires consent for non-essential cookies or similar technologies, we may request consent before activating them.

Customers can also manage cookies through their browser settings, although disabling certain cookies may affect website functionality.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

Customers are responsible for maintaining the security of their own devices, email accounts and login credentials where applicable.

11. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes for which it was collected, subject to applicable legal, tax, accounting and regulatory retention requirements.

Different information may be retained for different periods.

When information is no longer required, it may be securely deleted, anonymized or otherwise processed in accordance with applicable law.

12. Your Rights

Depending on your location and applicable law, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to certain processing
• Data portability
• Withdrawal of consent
• The right to lodge a complaint with a competent supervisory authority

To exercise applicable rights, contact:

help@goddles.shop

We may need to verify your identity before fulfilling certain requests.

13. Marketing Communications

Where permitted by applicable law, we may send information about products, promotions or other commercial communications.

Where consent is required, we will obtain appropriate consent.

Customers may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting:

help@goddles.shop

Transactional emails relating to purchases, payments, shipping or customer service may continue to be sent where necessary to fulfill contractual or legal obligations.

14. Children's Privacy

Our website is not intentionally designed to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where a product or service is subject to an age requirement, customers are responsible for complying with applicable age restrictions.

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of independent third-party websites.

Customers should review the privacy policies of third-party websites before submitting personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, website functionality or applicable laws.

The updated policy will be published on this page with an updated date.

17. Contact

For privacy-related questions or requests:

goddles.shop
84 BD MASSENA
75013 PARIS
FRANCE

Email: help@goddles.shop

Last Updated: August 20, 2026