TERMS OF SERVICE

Terms of Service

These Terms of Service govern your access to and use of goddles.shop, including purchases made through our online store.

By accessing or using our website, you acknowledge that you have read and understood these Terms of Service.

If you do not agree with these Terms, please do not use our website or place an order through it.

1. General Conditions

goddles.shop operates an online retail website through which customers may browse and purchase products made available through the store.

These Terms apply to all visitors, customers and users of the website.

We may update these Terms from time to time to reflect changes in our business, website, services or applicable legal requirements.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding purchase agreement under applicable law.

Where a product is subject to an age restriction or other legal eligibility requirement, customers are responsible for satisfying the applicable requirement.

We reserve the right to refuse or cancel an order where applicable legal requirements are not satisfied.

3. Lawful Use

You agree to use goddles.shop only for lawful purposes.

You must not:

• Violate applicable laws or regulations
• Attempt unauthorized access to the website
• Interfere with website security
• Introduce malicious code
• Attempt to disrupt website operation
• Use automated systems in a manner that adversely affects the website
• Submit fraudulent information
• Misuse another customer's information
• Engage in fraudulent transactions

We reserve the right to restrict or terminate access where reasonably necessary to protect the website, customers or our legitimate interests.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the website are accurate.

However, minor differences may occur between product images and physical products due to photography, screen settings, lighting, packaging changes or manufacturer updates.

Such minor variations do not affect mandatory consumer rights.

5. Prices

Product prices are displayed on the website at the time of purchase.

Prices and promotional offers may change at any time before an order is accepted, subject to applicable law.

Where an obvious pricing error occurs, we may need to correct the error and, where appropriate, contact affected customers.

If an order has been cancelled because of an obvious pricing error after payment has been received, the applicable payment will be refunded.

6. Orders

When you submit an order, you are requesting to purchase the selected products.

After submission, you may receive an order confirmation by email.

We reserve the right to refuse or cancel an order where permitted by law, including where:

• Products are unavailable
• There is an obvious pricing error
• Payment cannot be authorized
• Fraudulent activity is suspected
• Customer information is inaccurate
• Delivery is legally restricted
• Fulfillment would violate applicable law

If an order is cancelled after payment, the applicable amount will be refunded.

7. Customer Information

Customers are responsible for providing complete and accurate information.

This includes the information required for order processing and delivery.

If incorrect or incomplete information causes a delivery failure or delay, we may be unable to complete delivery until correct information is provided.

8. Payment

Orders must be paid using a payment method available at checkout.

Payment processing may be performed by third-party payment providers.

Payment authorization is subject to the policies and security procedures of the relevant payment provider.

9. Shipping

Standard shipping is currently provided free of charge.

The estimated standard delivery timeframe is approximately 15–20 days.

Delivery times are estimates and may be affected by carrier operations, customs, public holidays, weather, transportation interruptions or circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy.

10. Returns and Refunds

Returns, cancellations and refunds are governed by our Return & Refund Policy.

Mandatory consumer rights remain fully applicable.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.

11. Consumer Rights

Consumers benefit from mandatory rights under applicable French and European Union law.

Where statutory guarantees or mandatory consumer remedies apply, these rights remain unaffected by these Terms.

12. Intellectual Property

Website content, including text, graphics, logos, photographs, designs, layouts and other materials, may be protected by intellectual property laws.

Unless permitted by law or expressly authorized, you may not copy, reproduce, distribute, modify, publish or commercially exploit protected website content.

13. Third-Party Services

Our website may use third-party services to support ecommerce operations.

These may include payment processors, shipping providers, analytics services, technology providers and other service providers.

Third-party services may have their own terms and privacy policies.

14. Website Availability

We make reasonable efforts to maintain website availability.

However, we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

Temporary interruptions may occur due to maintenance, updates, technical failures, security issues or circumstances beyond our reasonable control.

15. Liability

Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by applicable law.

Subject to mandatory legal requirements, we will not be responsible for losses resulting from circumstances outside our reasonable control.

16. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control.

Such events may include natural disasters, severe weather, transportation disruption, strikes, governmental actions, public emergencies, internet failures, infrastructure failures or other extraordinary circumstances.

17. Applicable Law

These Terms are intended to be governed by applicable French and European Union law while preserving mandatory consumer protection rights.

Where disputes arise, mandatory rules concerning consumer rights, applicable jurisdiction and dispute resolution will apply.

18. Contact

For questions about these Terms:

goddles.shop
84 BD MASSENA
75013 PARIS
FRANCE

Email: help@goddles.shop

Last Updated: August 20, 2026